Cloud Challenges:
The Complexity Is Real
Source: Flexera 2025 State of Cloud Report
An incomplete view and inadequate control over complex public cloud services can blindside your plans for security threat protection and business resiliency measures. Internal resource, skillset, and time gaps to properly manage dynamic, public cloud environments and workloads may hinder your ability to optimize application performance and respond to cyclical business demands.
If these challenges sound familiar, you’re not alone. The Flexera 2025 State of the Cloud Report found that security, lack of resources/expertise, and managing cloud spend are top concerns for organizations, regardless of cloud maturity.
An incomplete view and inadequate control over complex public cloud services can blindside your plans for security threat protection and business resiliency measures. Internal resource, skillset, and time gaps to properly manage dynamic, public cloud environments and workloads may hinder your ability to optimize application performance and respond to cyclical business demands.
If these challenges sound familiar, you’re not alone. The Flexera 2025 State of the Cloud Report found that security, lack of resources/expertise, and managing cloud spend are top concerns for organizations, regardless of cloud maturity.
of organizations cite managing cloud costs as their primary concern – indicating cloud costs are growing and visibility and accountability are lacking.
of organizations identify security as a top cloud challenge, reflecting the ongoing complexity of protecting cloud environments at scale and with consistency.
of organizations report that governance and a lack of resources or expertise are among their top cloud challenges—highlighting the operational strain many teams are under.
Source: Flexera 2025 State of Cloud Report
When Public Cloud and Managed Services Intersect
ePlus Cloud Managed Services can help you tackle these challenges by tapping into the power of our certified subject matter experts and resources to proactively manage your Azure environment with around-the-clock support.
Why ePlus for Managed Services
It all comes down to our unique combination of people, process, and tools—bringing you greater visibility and intelligence to guide business decisions, mitigate risk, and improve operational efficiency:
People
US-based staff providing 24x7x365
Process
Rigorous change control and easily auditable configuration performed as code
Tools
Customized monitoring portals and ServiceNow-based ticketing and tracking
We Deliver Business Outcomes
Scale your environment independent of hiring, training, or retaining headcount with service cost predictability
Improve Time-to-Value and Time-to-Revenue for new projects using Azure Native Cloud Services
Anticipate, control, and optimize Azure costs by aligning FinOps principles with Operations
Reduce time and increase confidence in your ability to recover and run applications in Azure during a disaster
Provide organizational assurance for Azure governance and security standards
Reduce time-to-resolution for unexpected events
Flexible Service Offerings
Azure Enable is a service designed to drive “Day 2” operational excellence with a proven cloud operating model. It allows your teams to run your Azure environments more effectively when it comes to governance, security, monitoring, and cost optimization. With this service, ePlus provides a suite of internally developed products and processes as well as our expert engineering to guide your teams on how to more securely and efficiently operate your Azure estates. Azure Enable provides automated monitoring, logging, and alerting along with the blueprint to identify issues—but more importantly—how to fully remediate those issues via automation that can be easily inserted into your existing change management procedures.
Azure Operate is a full lifecycle 24x7x365 Azure managed service designed to drive operations and remove the Day 2 operational burden from your teams. It provides a team of Azure experts along with ePlus’ internally developed toolsets allowing your team to direct our engineers in pursuit of operational tasks in Azure. Azure Operate delivers full deployment and operational oversight along with ongoing security, governance, and cost optimization—removing Azure complexity so you can focus on driving business value.
Azure Complete is also a full lifecycle 24x7x365 Azure managed service designed to drive innovation and remove the Day 2 operational burden from your teams with the addition of a proven operational model that helps lead your teams and prioritize operations in Azure. By adding leadership to the service, it allows you to entrust your Azure estate with ePlus, allowing operations teams to focus on driving business value. Azure Complete delivers full deployment and operational leadership along with ongoing security, governance, and cost optimization.
Azure Recover is a complete Disaster Recovery-as-a-Service (DRaaS) offering that is delivered by ePlus in Azure. The solution protects applications living on premises, in Azure, or in other clouds. It includes automated and user-based validation testing to de-risk and provide efficient recovery scenarios as well as failover event support and ongoing operational support post failover. Azure Recover delivers fully automated, scheduled testing scenarios in addition to more robust recovery validation (including your end users) to ensure optimal recovery in the event of failover. Continuous validation fosters confident recovery.
Why ePlus & Microsoft for Public Cloud
ePlus is a top partner in the Microsoft Azure ecosystem working jointly to support our customers in their cloud journey.
ePlus accreditations include:
- Azure Networking Specialization
- Microsoft Cloud Solution Provider
- Gold Cloud Platform
- Gold Data Analytics
- Gold Application Integration
A Closer Look
Let's explore the foundational elements of ePlus Cloud Managed Services in more detail.
